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Opera & Ops Development - Ops Tech Project Lead

Category: Support Centre - Ops Support Centre

Location: : Houghton Regis

Job Title:             Ops Tech Project LeadGrade:                 B16...


Job Title:             Ops Tech Project Lead

Grade:                 B16

Location              National Field base Role

Contract Type:   Permanent

 

Job Overview: 

As the Ops Tech Project Lead, you will drive operational excellence and commercial impact on key projects in the technology roadmap, focusing on the 'hotel of the future.' Serving as the 'voice of operations,' you’ll provide support to maximize returns and build strong relationships with Support Centre SMEs and suppliers, ensuring ongoing improvements and optimal project performance.

Minimum Skills/Experience Required:

Experience:

  • Guest and customer focussed.
  • Proven operational experience (ie as a DHM, HM)
  • Communications and change experience to Operations
  • Understanding of Whitbread brands and Support Centre
  • Ability to prioritise and plan ahead
  • Self-motivated, driven, able to work independently.
  • Excellent problem-solving skills and ability to be flexible and  manage work under time scale pressures.

Skills:

 

  • Able to influence, negotiate and consult up to regional level.
  • Articulate – ability to communicate in a compelling and clear way.
  • Communication – ability to engage with people at all levels and ability to build effective working relationships with a broad range of people (up to Director/ROM level)
  • Tenacious with attention to detail
  • Good written skills with the ability to produce simple, and creative material to a publishable standard.
  • Excellent verbal skills
  • Excel, Word and PowerPoint Skills (Office 365)
  • Experience in working with systems (Opera/Co Pilot, booking systems)
  • Must have a full clean (up to date) driving licence

Knowledge:

 

  • Project/Risk  planning/Management
  • Handling large amounts of data
  • Presenting data in an easy-to-understand formats.
  • Hands on experience of site Operations and leadership
  • Desire to learn new systems and processes in technology projects

Benefits:

  • Bonus: Up to 30% company performance related bonus
  • Healthcare: Individual BUPA healthcare
  • Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brands
  • Company Share save Scheme: Share in Whitbread’s continued success.

 

 

 


We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 30700-4493
Advertised: 21 Nov 2024
Application closed: 27 Nov 2024

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