Technical Specialist - Corporate

Category: Support Centre - IT

Location: : Houghton Regis

Whitbread, the owner of Premier Inn and some of the UK’s favourite restaurants,processes nearly £2 billion in transactions each year and employs around 40,000people. As our new Technical S...


Whitbread, the owner of Premier Inn and some of the UK’s favourite restaurants,

processes nearly £2 billion in transactions each year and employs around 40,000

people. As our new Technical Specialist – Corporate, you’ll play a pivotal role in being

the expert for Whitbread on our non-Fusion Corporate Technology supporting Supply

Chain, Procurement, General Council and Property.  You will be leading, designing and

configuring the technology solutions in place making sure they are performant, secure

and scalable

 

With over 1,800 WAN links, 3,000 switches, and 40,000 access points, our network is

as vast as our brand. You’ll work with leading technologies like Juniper, Cisco, Meraki,

and HP Aruba.

 

Role:  Technical Specialist - Corporate

Package: Salary starting from £65,000 + 30% company performance bonus

Contract Type:  Full-Time and Permanent

Location:  Whitbread Court, Dunstable and a hybrid way of working with a minimum of 3 days a week in the office.

 

Why You’ll Love It Here

 

  • Healthcare: Individual & Family BUPA healthcare
  • 10% matched pension
  • Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brand

Check out all our benefits here: https://www.whitbreadcareers.com/about-us/benefits/

 

What you’ll be doing:

 

Work with key stakeholders across our business and Whitbread technology to develop and maintain our Technology, focusing across the whole product lifecycle, and including day-to-day operations, cost of ownership and future development. 

 

Collaborate with the Business users to understand, refine and adapt how we use technology across Support Centre to drive productivity and efficiency, to help support our wider business objectives. Be an advocate for technology with the business.

Review the performance of the platforms in production, and work with architecture and engineering to drive performance improvement plans, compliance activity and ensure overall platform resilience. The role will act as point of contact and drive supplier customer success teams to create value for our business.

 

What you’ll need:

 

  • Strong technical knowledge of cloud services and applications. Hands-on experience with troubleshooting, deployment, and configuration. A proven track record of successful project implementations. Experience of MS365 suite and of working with Microsoft. Proficiency in microservices, distributed systems and cloud based solutions.

 

  • Needs to stay current with industry trends and certifications.  Adapts quickly to new technologies, tools, and frameworks.  A strong problem-solving mindset, identify root causes, develop solutions, and improve system efficiency

 

  • Ability to lead a technical team, providing guidance on best practices and system design. Strong collaboration with business stakeholders to translate business needs into technical solutions while managing multiple priorities and projects. Highly experienced with Supplier and Service Management. Deep understanding of profiling, debugging and optimising backend apps

 

  • Experience of developing technology platforms, including technical architecture, estimation, planning, non-functional requirements, and Continuous Improvement activities using modern agile techniques. Strong understanding of object-oriented programming (OOP) and design patterns with proficiency in backend programming language (java and related frameworks). Knowledge of database design (SQL and NO SQL), caching strategies (ideally Redis) and API best practices. 

 

Be part of our Technology Team at Whitbread

 

Through collaboration, passion and hiring the smartest minds, our Technology team builds products and services that are used by 38,000 of us at Whitbread and millions of guests. Everything from an eCommerce website that handles £2 billion in transactions per year, applications that are scalable across our 1,200 hotel and restaurants, devices that enable our teams and guests to have a seamless experience, all whilst keeping data secure. Together we’re building the hotel of the future.


We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Job ref: 55362-4492
Advertised: 21 Mar 2025

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About Us
A new kind of hotel for Premier Inn

A new kind of hotel for Premier Inn

The first ZIP will be opening in Cardiff March 2019, with more coming soon. Keep your eyes peeled for a ZIP near you.