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Duty Manager

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Here at Aberystwyth Premier Inn we have a great opportunity for a Duty Manager to join us with a quick progression into a deputy hotel manager. If you are currently a team leader, host or duty manage...

Duty Manager – Premier Inn


Here at Aberystwyth Premier Inn we have a great opportunity for a Duty Manager to join us with a quick progression into a deputy hotel manager.

If you are currently a team leader, host or duty manager and would like to take the next step in your career, then this is a great opportunity for you!

Working alongside the hotel manager, you will need to learn the ins and outs of the hotel. This will include spending time with the housekeeping manager to understand our housekeeping department and also spending some time with the head chef to understand how our kitchens run.

Once you have checked this off your list, you can piece together how we ensure we are the best loved hotel brand.

You’ll have learnt how to run the perfect shift in a busy hotel and manage our pinch points throughout the day in a Duty Manage role which will then mean that you can then go onto learning how a Deputy Hotel Manager runs the day to day operations  of the site.

This is a great opportunity for someone who is looking to build their career within hospitality.

Exceptional experiences happen on the ground floor of our hotels - from reception to the restaurant and beyond. It’s down to our Duty Managers to make sure every guest enjoys excellent service from every member on duty. You’ll organise, inspire, coach and support every member of the team to do their best for every guest, every day. As well as championing great service in your shift briefs and debriefs, you’ll play an active role in delivering it yourself. You’ll take payments, keep personal data safe, and make sure any complaints are resolved swiftly and satisfactorily.

You'll bring to the role proven experience of shift leadership in a customer facing environment. Both a leader and a team player, you’re highly organised yet flexible, with excellent problem-solving skills and a flair for coaching others. Good IT skills matter too, as you’ll need to use a range of systems. Like all of us, you really care about our guests. You’re committed to your colleagues too, and you’ll work hard for them. Crucially, you always strive to be the best in everything you do.

A Duty Manager at Premier Inn is a key role in ensuring team and guest safety too, so you’ll need to be confident and pro-active in your approach to managing risk and ensuring a safe working environment. Don’t panic – full training will be provided to anyone that joins our teams so that they have the knowledge and capability to deal with whatever their shift holds.

At every venue in the Whitbread family, everyone is welcome. That goes for our customers, and it goes for our people too. Whatever level you start at, we’ll help you reach your full potential. You’ll enjoy the chance to shine every day. And you’ll benefit from the best training and development programmes in the industry. So, wherever you’re coming from, we will help you get to anywhere you want to go.

Ready to make a difference for our guests, colleagues and also your career? 

Whitbread is an inclusive employer, strongly believing that everyone is unique and there should be no limits to ambition. We welcome your application whatever your background or situation. We are open to flexible working and, where possible, will try to support this.

Job ref:



25 Mar 2019

Applications close:

25 Apr 2019

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