Job Title: UK Ops SME– F&B SystemsGrade: &nbs...
Job Title: UK Ops SME– F&B Systems
Grade: A15
Location National Field base Role (travelling to sites 3 days a week)
Contract Type: 12-Month Fixed Term
Job Overview:
As the UK Ops SME for F&B systems, you will be at the heart of shaping the future of our Symphony F&B Systems, acting as the vital link between Operations and IT. Your expertise will drive the definition of business requirements, ensuring innovative solutions align seamlessly with operational needs. From initial design to final implementation, you'll own the end-to-end process, including testing and a smooth 'go-live' transition. With your pragmatic mindset and persuasive communication skills, you’ll confidently challenge the status quo, collaborating with stakeholders to deliver impactful and sustainable improvements.
Minimum Skills/Experience Required:
Experience:
- Guest and customer focussed.
- Proven operational experience (ie as a DHM, HM, GM) with F&B
- Communications and change experience to Operations
- Understanding of Whitbread brands and Support Centre
- Ability to prioritise and plan ahead
- Self-motivated, driven, able to work independently.
- Excellent problem-solving skills and ability to be flexible and manage work under time scale pressures.
- Experience in working with F&B systems
Skills:
- Able to influence, negotiate and consult up to regional level.
- Articulate – ability to communicate in a compelling and clear way.
- Communication – ability to engage with people at all levels and ability to build effective working relationships with a broad range of people (up to Director/ROM level)
- Tenacious with attention to detail
- Good written skills with the ability to produce simple, and creative material to a publishable standard.
- Excellent verbal skills
- Excel, Word and PowerPoint Skills (Office 365)
- Must have a full clean (up to date) driving licence
Knowledge:
- Project planning
- Hands on experience of site Operations and F&B
- Desire to learn new systems and processes in technology projects
Benefits:
- Bonus: Up to 10% company performance related bonus
- Healthcare: Individual BUPA healthcare
- Discounts: Up to 60% discount on Premier Inn stays and 25% discount on our Restaurant brands
- Company Share save Scheme: Share in Whitbread’s continued success.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
Job ref: 30739-4493
Advertised: 21 Nov 2024
Application closed: 27 Nov 2024
